How can I return my item(s)?

For Registered Customers:

1. Log into your account.
2. Navigate to your latest orders.
3. Select the product(s) you wish to return and follow the prompts to create your return.

For Guest Customers:

1. Ensure you are logged out of any active account sessions.
2. Complete the guest return form.

Note: If you do not see an order or an item in your account, it is likely you checked out as a guest.

Return Process:

1. Upon completing the return form, you will receive a return request email.
2. Print this email and include it with the item(s) you are returning.
3. The email will contain an Australia Post link to download a pre-paid shipping label.
   • If you do not have access to a printer, the Post Office can print the generated label for you. Please include your order number with your return.
   • An AU$5 shipping fee will be deducted from your refund.